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中国石化化工销售有限公司(以下简称化工销售)是中国石化 下属全资子公司,负责中国石化所属企业生产的石化产品资源 统筹、市场营销、产品销售、物流运作、客户服务,以及所需 相关化工原料采购和供应工作,并开展物流设施及海外化工业 务投资。

化工销售是目前国内及亚洲最大的内外贸一体化石化产品专业 经营公司,年经营化工产品逾5000万吨,主要包括:合成树 脂、合成橡胶、合成纤维原料(对二甲苯、精对苯二甲酸、乙 二醇、己内酰胺、丙烯腈、聚乙烯醇)、合成纤维和聚合物、 有机化工原料(纯苯、邻二甲苯、苯乙烯、丁二烯、环氧乙 烷、丁醇、辛醇、苯酚、丙酮、醋酸乙烯等)、化肥及特殊化 学品(甲醇、MTBE、1,4-丁二醇、聚四氢呋喃)等,主要产品 国内市场份额领先。

化工销售总部位于北京,分别在北京、上海、广州、武汉、南 京设有华北、华东、华南、华中、江苏五家区域性分公司,负 责产品销售、市场开拓和客户服务等;在全国各主要消费集中 地和物流集散地设立有24个营销网点,配备中转仓库,贴近市 场一线,快捷服务客户。在境外设有香港公司,依托香港公司 在越南、台湾、新加坡、迪拜、休斯顿设立有5个办事处,密切 与全球同行合作,服务全球市场客户。

化工销售拥有国内领先的商务、物流和经营管理信息化平 台,以资源计划管理系统(ERP)为核心,客户关系管理系统 (CRM)、物流信息系统(LIS)、数据仓储系统(BW)以及IC 电子提货卡等紧密集成的系统为支撑,对公司业务运行和经营 管理提供全方位支持。客户服务中心为客户提供一站式咨询和服务,借助先进的呼叫中心平台和客户关系管理系统,能够对 销售订单、资金往来和货款余额等关键信息进行实时查询,实 现与客户的实时沟通交流。化工销售依托生产企业、科研开发 单位和加工应用研究中心,建立产销研用(MPRC)四位一体的 技术服务体系,为客户提供全流程解决方案。

化工销售致力成为国内化工物流行业的引领者和促进者,建立 有化工物流管理体系和安全标准,能够为客户量身定制整体物 流解决方案,特别是物流信息系统(LIS)与ERP、CRM、IC卡、 TMIS(铁路运输管理信息系统)、GPS等系统有效集成,对运输、 仓储、交付等物流环节实施全过程管理,对物流运行状态实行 自动跟踪监控。与众多知名物流服务商建立战略伙伴关系,年 物流运作量超过1500万吨。在全国范围内建设及租赁有70余个 中转仓库,拥有3200多辆铁路槽车,在长江沿线拥有三个独立 自有液体罐区和码头,总罐容达30万立方,物流服务范围覆盖 全国,能够为国内客户提供优质、高效的物流服务。化工销售 投资的2条低温乙烯船,航线遍及韩国、日本、台湾和东南亚等 国家和地区。

经营理念

化工销售坚持中国石化”为美好生活加油”的企业使命,以 及”人本、责任、诚信、精细、创新、共赢”的核心价值观, 以市场为导向,以客户为中心,完善营销网络,塑造中国石化 品牌,携手中国石化所属生产企业和科研院所,致力于为客户 提供优质产品和服务,通过服务为客户创造价值,与客户共同 成长和发展。化工销售积极应对世界石化行业发展变化,努力 建设成为“国内领先、国际一流的石化产品贸易商”。

Sinopec Chemical Commercial Holding Company Limited (hereinafter referred to as “SCCHC”), a subsidiary of Sinopec Corp., is engaged in overall planning, marketing, sales, logistics and customer service of Sinopec’s petrochemical products, procurement and supply of petrochemical feedstock for Sinopec’s manufacturing facilities, and investment in logistics facilities and overseas petrochemical business.

SCCHC is Asia’s largest company specialized in petrochemical trading, with an annual sales volume of more than 43 million tons. Main products include synthetic resin, synthetic rubber, synthetic fiber monomers ,synthetic fiber and polymers, organic chemical feedstock, fertilizer and natural rubber, etc., many products take the lead in market share in China.

Headquartered in Beijing, SCCHC has set up four regional companies in Beijing, Shanghai, Guangzhou and Wuhan, respectively in charge of sales and marketing in four regions -- North China, East China, South China and Central China. SCCHC Jiangsu Company was established for chemicals storage and retail. Sinopec International (Hong Kong) Co., Ltd and its three representative offices in Vietnam, Taiwan and Singapore undertake international business. The 28 domestic representative offices in major consuming markets of China were built with transit warehouses for market accessibility and customer convenience.

SCCHC has established a nation-leading E-platform, based on ERP system and integrated with the Customer Relationship Management (CRM) System, the Logistics Information System (LIS), the Business Information Warehouse (BW) System and the IC electronic delivery order system, to provide all-round support for its business operation and management. By means of advanced call center and CRM platform, the customer service center realizes one-stop consultation service, real-time communication with customers, and on-line search of key information such as customer order, current account, and payment balance, etc. Supported by Sinopec manufacturing enterprises, R&D institutes and application research center, SCCHC has built a consolidated MPR (Marketing, Production and Research institutes) technical service system, to provide the customers with professional product solutions.

SCCHC has established China’s industry-leading chemical logistics management system and HSE standards, which covers wholeprocess management on transportation, storage, delivery and other aspects of chemical logistics, and provides customized multilevel, high-efficiency, low-cost logistics solutions. SCCHC has built strategic partnerships with many well-established logistics service providers and achieved an annual volume of more than 15 million tons. The company has also built and rent more than 70 transit warehouses, owned 4500 rail tankers, four liquid-product tank farms with jetties along the Yangtze River, with a total capacity of 320,000 cubic meters. The logistics services can cover the whole country. The shipping routes of liquefied ethylene carriers invested by SCCHC extend to markets of South Korea, Japan, Taiwan and other Southeast countries and regions.

SCCHC’s logistics management platform, based on LIS system and integrated data from ERP, CRM, IC card, TMIS (railway) and GPS (highway and waterway) systems, automatically track and monitor its operation process, so as to manage dynamic administration and static retroactive analysis. In addition, our information service via mobile text message platform delivers more convenient services to customers.

Business Philosophy

Adhering to Sinopec’s operation principles of “Integrity,Standar dization,and cooperation,Win-Win”, SCCHC is committed to customercentered service, market-oriented operation, network building and brand building. We leverage the advantages of upstream-downstream integration to provide high-quality products and services, seeking mutual growth with our customers by creating added value. Actively riding the industrial cyclical changes, we are dedicated to becoming a world leading petrochemicals supplier.